Services

Focus on customer service has always been central to the development of my business. Paying clients quite rightly expect an excellent service in terms of professionalism, product and confidentiality.

I offer the following services:

  • Bespoke Research I carry out internet- based research for the whole of England and Wales, specialising in Wiltshire and Somerset ancestry. Going back through the generations, it is not uncommon for research to extend to different parts of the country, and further afield.  
  • Look Ups in local record repositories and Archives if you are seeking confirmation of events from primary record sources.  
  • Advice on research planning. Have you reached a brick wall or unsure where to direct further research? I will review your progress and work with you to develop a focused action plan so you can proceed with confidence.
  • Talks to local organisations to encourage the pursuit of local and family history.

Clients often ask me about the process of the research, how will the project be carried out etc. Here is a brief timetable of events when you decide to use my services.

  • You complete a proforma providing me with the information you already have, however brief that is.
  • I carry out a free 30- minute assessment to establish whether the research is feasible.
  • I draft a research plan which we both need to agree to before any work begins

I will then begin the research, using numerous resources and databases, as well as my own analytical skills, to peel back the layers of your family history. 
What will be revealed? What will take your breath away?

The great majority of families will have some involvement with the armed forces, which is not surprising considering the 2 global conflicts in the first half of the 20th century.

Did they find themselves on the wrong side of the law or relying on the workhouse to survive?

Perhaps they left these shores to start new lives elsewhere?

Occupations took people across the globe. My husband’s ancestors were copper and tin miners in Cornwall who would fit beautifully into a scene from Poldark!

Click here (Cornish Miners) to read more about the realities of life for Cornish miners.

Or will you be one of the approximately 10% of British people who claim recent Irish descent as I do?

One of the most exciting aspects of family history is the totally unexpected being revealed! 

Once I have completed the research I will

  • Provide you with an invoice for work completed plus the cost of any birth, marriage or death certificates, or any other documents that have been purchased.
  • You pay the invoice
  • I then release the report and supporting documentation, including family tree/s, in your chosen format. You may decide on a smart folder if the report is a gift. These come in a range of styles and colours. 

Contact me to discuss, or why not subscribe to my newsletter which will keep you up to date with the world of family history, answer those nagging questions and highlight special offers.